Billing & Insurance
Our billing team helps you navigate the world of insurance claims as painlessly as possible.
Our billing team helps you navigate the world of insurance claims as painlessly as possible.
We bill participating insurance companies for you, including secondary insurance. In order to file claims with contracted insurance plans, we must have completed financial information forms and a copy of insurance card(s) for each covered member on file. After insurance has responded on charges, any outstanding balance is due at the first billing.
Please bring your child’s current insurance card with you to every visit. This helps ensure that the proper information is processed, and the appropriate insurance is billed for that day’s visit.
Depending on your insurance policy, a copayment and/or deductible may be required at the time of service. We accept cash, checks, money order, debit cards, MasterCard, Visa, Discover and American Express.
If your insurance plan or carrier changes, it is your responsibility to notify our office. If our office is not notified of insurance changes within 30 days of filing a claim, the account holder will be held responsible for the charge.
Please remember that health insurance contracts are made between the insurance company and the insured, and it is your responsibility to see that claims are filed correctly. If PAC is not a participating provider for your plan, you can file claims for office visits yourself by attaching an encounter form summary to your standard insurance form. In the case that we are a non-participating provider, you will be asked to pay in full at the time of service.
Please do not hesitate to contact our business office with concerns about your account. We will do our best to answer any questions regarding how your insurance provider processes your claims.
For Self Pay patients we can provide a good faith estimate. Please read the “No Surprises Act” below.
Payment in full is due at the time services are rendered. For your convenience, we accept cash, checks, money order, debit cards, MasterCard, Visa, Discover and American Express. If you wish to leave a standing order for credit card transactions, please notify our Business Office staff and we will provide you with the necessary forms.
In the case of divorce or separation, the person who brings the child in for treatment is responsible for payment of services rendered. We will carry the account in the name of the person who has custody of the child.
There is a $20 service fee per item for checks or credit card transactions returned by the bank for any reason. Such items including the service fee must be paid by cash or money order within ten working days from the date returned.
If you have difficulty paying your account balance, please speak with our Business Office staff to arrange a payment plan. If your account becomes 90 days or more past due without correspondence or payment from you, your account will automatically be placed with an outside collection agency.
For your convenience, you can make a payment online through our secure patient portal.
Phone
(918) 747-7544
Phone lines open at 8:00 am.
Location & Parking
2000 South Wheeling Ave
Suite 300
Tulsa, OK 74104
We are conveniently located in the Williams Medical Plaza on the Ascension St. John Campus at the intersection of 21st Street and Wheeling Avenue, across the street from Utica Square.
Please enter the 21st Street Parkade off of Wheeling Avenue, just north of the Williams Medical Plaza. You may park in our reserved section on the 3rd floor, just outside the office.
Monday - Friday
8:30 am - 5:00 pm
Saturday
See below
Sunday
Closed
Please call us to schedule an appointment or speak to a triage nurse.
Special hours are offered on weekdays after 5:00 pm and Saturday mornings, based on the needs of sick and injured patients. There is an additional charge for services during these hours.
If your child’s illness or injury is life-threatening, call 911.
Otherwise, for urgent matters that cannot wait until regular office hours, please call our answering service at (918) 747-7544. They will page one of our pediatricians to return your call.
If time permits, it is best to call us before taking your child to an emergency room or urgent care center. We can then advise you on the best course of action.
POISON CONTROL HOTLINE
1 (800) 222-1222